Privacy Policy
Last updated: December 2024
1. Introduction
Malik Butchers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We collect information that you voluntarily provide when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in promotions or surveys
This information may include:
- Name and contact details (email, phone, address)
- Billing and delivery addresses
- Payment information (processed securely by Stripe)
- Order history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and updates
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, delivery services, email providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through Stripe, a PCI-compliant payment processor. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Restrict processing of your personal data
- Object to processing of your personal data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@malikbutchers.com.
7. Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, understand how you use our site, and deliver personalised content. You can control cookies through your browser settings.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is typically retained for 7 years for tax and legal purposes.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@malikbutchers.com
- Phone: 01902 429182
- Address: 64 Dunstall Road, Wolverhampton, WV6 0NJ